Required skills

communication skills to interact effectively in diverse cultural contexts with students clients and colleagues

problemsolving skills to distinguish between issues that can be resolved within the parameters of delegated work role authority and those that must be passed on to higher level personnel

initiative and enterprise skills to clarify instructions

planning and organising skills to identify and address future skills requirements

selfmanagement skills to perform tasks efficiently and in a timely manner

learning skills to participate in relevant learning and development activities formal and informal

technology skills to use a computer and other office equipment for the purposes of work role

literacy skills to read and interpret documentation relating to job role compliance requirements and learning and development planning

Required knowledge

the scope of the Australian educational industry and its sectors

a specific educational organisation structure including lines of supervision and management communication lines protocols of working relationships with supervisors managers and other colleagues

standards of performance required of an organisations employees responsibilities duties and tasks involved at the level of a specific work role

the range of educational programs offered in the different sectors and in a specific organisation

the legislative and regulatory requirements relevant to educational administration work role including occupational health and safety industrial relations and antidiscrimination

factors affecting educational equity and access in a specific organisation

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

accurately applying information about the Australian education industry sectors and the services qualifications student pathways of a specific organisation

performing workrelated tasks effectively in line with organisational requirements in compliance with relevant legislation and regulations and in a manner which respects and promotes diversity

knowledge of relevant legislative and regulatory requirements

Context of and specific resources for assessment

Assessment must ensure

access to current relevant reference materials and relevant professional expertise

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

evaluation of supervisors report on how the candidate effectively carries out educational administration job role

demonstration of workrelated activities

evaluation of projects research reports or case study exercises

oral or written questioning to assess knowledge of factors affecting educational equity and access in a specific organisation

review of participation in learning and development activities

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

educational administration units

Australian education system and its sectors may include:

Student pathways between different sectors may include:

Types of programs and qualifications may include:

Educational support job roles may include:

Structure and functions of a specific organisation may include:

Values of the organisation may include:

Legislative and regulatory compliance requirements may include legislation, regulations, industry codes of practice and policy (Federal and State) relevant to:

Learning and development activities may include:

Culture may include shared values and beliefs affecting behaviour, which may be based on factors such as:

Factors promoting access and equity may include:

Factors potentially impacting educational access and equity may include: